I haven't received my upgrades or additional tests?

Due to internal quality control checks, you may receive any upgraded tests separately. These may take an additional 1 - 3 business days after the point you receive your primary intolerance test results.

If more than 3 business days have passed and you still have not received your upgrades or additional results, please get in touch with us at your earliest convenience. We may need further details from you to pass data protection.